Vehicle/F&I Sales & Performance

A row of motorcycles parked in a showroom.

What you will learn in this course

  • Understanding the NCM Dealer Dashboard Vehicle Sales KPI's
  • DealerVu Vehicle Sales Reports
  • H-DC Sales Effectiveness Reporting and RT Achievement
  • Managing New Motorcycle Inventory
  • Managing Used Motorcycle Inventory
  • Understanding the NCM Dealer Dashboard F&I KPI's
  • HDFS Achievement Reporting
Module # Manage by Numbers Modules 
CG04-12 Understanding the NCM Dealer Dashboard Vehicle Sales KPI's 
Description This course shows the learner how to use the NCM DDB and understand all the KPI's relevant to measuring Vehicle Sales dept performance
Objective On completion of this course, the learner will be able to:
o Use the NCM DDB to review the key Vehicle Sales KPIs
o Understand which KPI's are most important for measuring Vehicle Sales Dept performance.
o Define the formulas for measuring Vehicle Sales Dept performance.
CG04-13A DealerVu Vehicle Sales Reports
Description This course will show the learner the best DealerVu Vehicle Sales dept reports to use to optimize Vehicle Sales profitability and dept performance
Objective On completion of this course, the learner will be able to use and understand the importance of the following DealerVu reports:
o Understanding the DealerVu Deal Profitability Tab
o Unit Sales History
o Unit Sales Analysis
o Unit Sales Income Summary
o After Unit Sales Follow Up
o Understanding the daily DOC Report
CG04-13B H-DC Sales Effectiveness Reporting and RT Achievement
Description This course will show the learner how to measure and monitor Vehicle Sales effectiveness 
Objective On completion of this course, the learner will be able to:
o Use the HDC Sales Achievement reports to monitor new & used MC sales vs. RT's
o H-DC On Order downloads and new H-D MC deposit tracking to accelerate closing new unit sales
CG04-14A Managing New Motorcycle Inventory
Description This course will show the learner the best DealerVu Vehicle Sales dept reports to use to manage new H-D motorcycle inventory
Objective On completion of this course, the learner will be able to use and understand the importance of the following DealerVu reports:
o Floorplan cost management
o Dealer Trades
CG04-14B Managing Used Motorcycle Inventory
Description This course will show the learner the best DealerVu Vehicle Sales dept reports to use to manage used H-D and non-H-D motorcycle inventory
Objective On completion of this course, the learner will be able to use and understand the importance of the following DealerVu reports:
o Managing Used Unit Aging 
o Used Unit Write Downs 
CG04-15 Understanding the NCM Dealer Dashboard F&I KPI's
Description This course shows the learner how to use the NCM DDB and understand all the KPI's relevant to measuring F&I dept performance
Objective On completion of this course, the learner will be able to:
o Use the NCM DDB to review the key F&I KPIs
o Understand which KPI's are most important for measuring F&I Dept performance.
o Define the formulas for measuring F&I Dept performance.
o Understand F&I Product Penetration KPI's
CG04-16 HDFS Achievement Reporting 
Description This course will show the learner the best DealerVu F&I dept reports to use to optimize Vehicle Sales profitability and dept performance
Objective On completion of this course, the learner will be able to use and understand the importance of the HDFS and DealerVu reports:
o DealerVu DOC reports
o DealerVu F&I Product Penetration report
o Monthly HDFS F&I reporting and HDFS Sales Performance Scoring