P&A/A&L Sales & Performance
What you will learn in this course
- Understanding the NCM Dealer Dashboard P&A/A&L Department Performance KPI's
- DealerVu P&A/A&L Sales Reports
- DOC Reports and Driving Sales to Meet/Exceed P&A/A&L Budgets
| Module # | P&A and A&L Sales & Performance Module Descriptions |
| CG02-06 | Understanding the NCM Dealer Dashboard P&A/A&L Department Performance KPI's |
| Description | This course will show the learner how to use the NCM DDB to be able to identify and explain all the KPI's relevant to measuring P&A and A&L departmental profitability and performance |
| Objective | On completion the learner how to use the NCM DDB to be able to identify and explain all the KPI's relevant to measuring P&A and A&L departmental profitability and performance o  Review of key P&A and A&L Sales KPIs o  Review of the NCM DDB P&A and A&L eCompare/eComposite reports & graphs |
| CG02-07 | DealerVu P&A/A&L Sales Reports |
| Description | This course will show the learner the best DealerVu P&A/A&L sales reports to use to optimize P&A/A&L sales achievement |
| Objective | On completion of this course, the learner will be able to use and understand the importance of the following DealerVu reports: o  Part Sales Productivity o  Parts and Service Part Sales Commission - [Summary & Detail] o  Part Sales by Group/Category Details o  Customer Special Order Parts o  Customer Value o  Top Sellers |
| CG02-08 | DOC Reports and Driving Sales to Meet/Exceed P&A/A&L Budgets |
| Description | This course will show learner how to use the DealerVu DOC reports and HDC sales performance reports to measure P&A/A&L sales performance |
| Objective | On completion of this course, the learner will be able to o  Understand and use the DOC Report - Daily and Month End Reports o  Understand how the HD Part Sales report relates to HDC reported P&A/A&L sales achievement reporting |